U need to configure your smtp server correctly in the config.pm file.

 

--- CUT ---

    $Self->{'SendmailModule'} = 'Kernel::System::Email::SMTP';

    $Self->{'SendmailModule::Host'} = 'localhost';

    $Self->{'SendmailModule::Port'} = '25';

 

--- CUT ---

 

Where localhost=youremailserver

 

 

Isaac Gonzalez

Systems Administrator

AutoReturn

Phone: (415)575-2359

Fax: (415)575-2379


From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Support
Sent: Monday, April 10, 2006 7:46 AM
To: otrs@otrs.org
Subject: [otrs] E-mail notifications not being sent.

 

 

Hello all,

 

I am running OTRS 2.0, and Windows XP SP2. I have the web server running properly, but e-mails are not being sent out. Is this using SMTP, or a perl mail component? Any help on troubleshooting the issue would be great.

 

 

IT Department

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Ph: 407-581-9800

Fx: 407-581-9801

www.shuffieldlowman.com

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