Some comments on using the WIN32 version

The file UPGRADE makes no mention of CRON. I had to edit it to use the new PostMasterMailbox.pl file, instead of the POP3 file.

On the download page, the link to upgrading 2.1 to 2.2 is very unhelpful and/or wrong (uninstall and start again) - http://faq.otrs.org/otrs/public.pl?Action=PublicFAQ&ItemID=191

If you've never used Apache, MySql, or Perl, then the windows installer is useful. But as in my case, we are already using them for other websites (bugzilla). It would be good to have a windows install method that allows for pre-existing Apache, MySql, and/or Perl.