
Robert Kehl wrote:
On Saturday, April 03, 2004 6:35 AM Tyler Hepworth
wrote: Earlier, I posted that queues were not showing in Queue View except for Personal and Raw. So, I decided to move a ticket into the Raw queue from the General Queue. The ticket count in Raw does not increase and when I click on the Raw queue, the ticket is not there. I can still access the ticket by clicking on "locked tickets". When I look at the ticket it states that it is part of the Raw queue, but it does not show.
Ah, now it's clear. Locked tickets do not appear in the QueueView, only unlocked do. Unlock the ticket and it's there.
hth,
Robert Kehl
That did the trick, thank you. Still trying to understand the system. Playing with everything I can think of to see how the application reacts to being on SQL server instead of MySQL. Tyler