Hello,
Is there a way I can hard code customers
email format into the LDAP settings in config.pm? I have OTRS authenticating
against Active Directory, but unfortunately we don't have users emails
saved in theire AD accounts. Everyone's mail is in the same format
of firstname.secondname@ourcompany.com, so I'm pretty sure I can define
this in the config.pm?
I am not familiar with editing Perl,
but I'm sure I could edit the following line to allow this?
[ 'UserEmail', 'Email', 'mail', 1, 0,
'var' ]
Thanks
Emily