Hi Maurice,
Do you mean there is no way to edit a ticket body or comment via UI?
Afshar Mohebbi
On Mon, May 25, 2009 at 5:53 PM, Maurice James
You have to edit the ticket article through the database once it is created
*From:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *On Behalf Of *Afshar Mohebbi *Sent:* Sunday, May 24, 2009 6:49 AM *To:* User questions and discussions about OTRS. *Subject:* [otrs] Editing ticket body
Hi,
Why body of a new ticket is not editable just after creation? There maybe a mis-spelling or any other text that customer or agents want to correct.
Afshar Mohebbi
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