Sorry.... found them right now in <div><br></div><div>Edit Config Settings in Ticket -&gt; Frontend::Agent::ToolBarModule<br><br><div class="gmail_quote">On Tue, Nov 30, 2010 at 8:54 PM, Marco Vannini <span dir="ltr">&lt;<a href="mailto:marco.vannini@gmail.com">marco.vannini@gmail.com</a>&gt;</span> wrote:<br>

<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">I can&#39;t see any of them after a debian (just) upgrade(d)<div><br></div><div>MV<br><br><div class="gmail_quote"><div>

<div></div><div class="h5">On Tue, Nov 30, 2010 at 5:57 PM, Parag Bhalerao <span dir="ltr">&lt;<a href="mailto:Parag.Bhalerao@cybertech.com" target="_blank">Parag.Bhalerao@cybertech.com</a>&gt;</span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div></div><div class="h5">









<div lang="EN-US" link="blue" vlink="purple">

<div>

<p class="MsoNormal">Hello,</p>

<p class="MsoNormal"> </p>

<p class="MsoNormal" style="text-autospace:none">I am running OTRS 3.0 on Windows
platform. In the documentation is says that on the agent login page, there are
icons <span style="font-size:10.0pt;font-family:NimbusRomNo9L-Regu">that show
the amount of locked tickets and allow direct access to them, links to create a
new phone/e-mail ticket. I don’t see these icons. I can see only for locked
tickets. Is this configurable?</span></p>

<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:NimbusRomNo9L-Regu"> </span></p>

<p class="MsoNormal" style="text-autospace:none"><span style="font-size:10.0pt;font-family:NimbusRomNo9L-Regu">As per the documentation I should see</span></p>

<p class="MsoNormal"><img width="259" height="49" src="cid:image001.png@01CB9085.C1540430"></p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">But on actual system I see only</p>

<p class="MsoNormal"><img width="245" height="48" src="cid:image002.png@01CB9085.C1540430"></p>

<p class="MsoNormal"> </p>

<p class="MsoNormal">GoodWills</p>

<p class="MsoNormal"> </p>

<p class="MsoNormal"><b>Parag Bhalerao</b></p>

<p class="MsoNormal"><b> </b></p>

<p class="MsoNormal">Work     215-494-2709</p>

<p class="MsoNormal">Call         267-210-5949</p>

<p class="MsoNormal">Email     <a href="mailto:parag.bhalerao@cybertech.com" target="_blank">parag.bhalerao@cybertech.com</a></p>

<p class="MsoNormal"> </p>

</div>

</div>


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