thanks for reply.. Yes, i saw. what i want to do is update database without touching the old otrs. ie. i want to update the backup sql using update script then import to the new one. Which is i think safe to do. Is it possible to do so? -ekram
On 05/06/2010 11:59 PM, Nils Leideck - ITSM wrote:

Hi,

On 06.05.2010, at 07:49, Ekram wrote:

I've install OTRS 2.4.7 in new machine in debian lenny.(source installation)
OTRS 2.04 has been running in an old machine for quite a long time.
How can i move the OLD OTRS 2.04 to new one in the new machine?
Note that database is using here is postgres in both server.

did you see the UPGRADE file in the root directory of OTRS?

Freundliche Grüße / Kind regards

Nils Leideck

--
Nils Leideck
Senior Consultant

nils.leideck@leidex.net
nils.leideck@otrs.com

http://webint.cryptonode.de / a Fractal project