9 Jan
2003
9 Jan
'03
11:39 p.m.
Hi Hans, On Wed, Jan 08, 2003 at 09:36:53AM +0100, Hans Scheffers wrote:
Sorry for the late reply, but the program in question is otrs.cleanup
The cronjob syntax was wrong (var/cron/postmaster). Remove on * and it will work.
Another question: when I receive a ticket, is it possible to warn a few people / mail reveivers that there is a ticket?
Yes. Use the "New ticket notification" feature (AgentPreferences). :) Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- "The number of Unix installations has grown to 10, with more expected." The Unix Programmer's Manual, 2nd Edition, June 1972