Re: [otrs] 2.3.4 --> 2.4.1 upgrade (was: general email woes)

The trick of "just point the symlink to the new version" does not work with OTRS as this inconveniently does NOT keep its configuration files in /etc

So what about this? I will backup (re-tar) /opt/otrs-2.3.4, and then remove the symlink, and rename it to /opt/otrs Then untar the the new 2.4.2 into that same directory? Is that what you are expecting basically? -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"