Re: [otrs] Deleting data from OTRS

Ok - cheers for that Duarte. You are correct in what you say - I had these doubts myself. Regards Richard

From: duarte.cordeiro@cm-lisboa.pt Reply-To: "User questions and discussions about OTRS." To: "User questions and discussions about OTRS." Subject: Re: [otrs] Deleting data from OTRS Date: Thu, 19 May 2005 10:02:18 +0100 (WEST)

u don't want to delete users/queues...

later on when you access a old ticket that references those users/queues.. what then? You should better mark them invalid. Just my 2 cents,

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