Hi there,

I’ve tried to setup my email processing, and it appears to be working, as messages are disappearing from my mailbox, but I cannot find them in OTRS at all?  It doesn’t appear to be doing anything with the emails?  Where can I check to see what has happened to them or am I missing something?  I’ve only setup a mailbox in the “Postmaster Admin” section.

Dorien Takeshi

Technical Manager

Disaster Recovery Group Limited

Unit 6, 10 Canaveral Drive, Rosedale, North Shore City, Auckland, New Zealand, 0632

Ph: +64 9 478 9134 | Mob: +64 21 822 832 | Email: dorien.takeshi@drgroup.co.nz