Re: [otrs] Printing pictures in ticket articles

Hi Anselm, On Wed, Dec 14, 2011 at 14:13, Anselm Strauss wrote:

is it normal that OTRS does not print an pictures that are displayed in ticket articles?

OTRS would print the text-formatted version of the ticket article, and this is indeed excluding inline pictures. You can actually use the browser's print button, the print that will come out of your printer does contain inline images and is quite nicely formatted. -- Mike