Hi, I've been trying to get Otrs running but couldn't get through. I actually got some problems with dependencies to install 2.1 in my Debian Sarge stable. I got it to install correctly but when I request the index.pl I get this error: ***************** Error: Access denied for user 'otrs'@'localhost' (using password: NO) Comment: Please contact your admin Bug Report: Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Wed Nov 29 06:41:05 2006 Message: Access denied for user 'otrs'@'localhost' (using password: NO) Traceback (1897): Module: Kernel::System::DB::new (v1.47) Line: 168 Module: Kernel::System::Web::InterfaceAgent::Run (v1.8) Line: 150 Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (v) Line: 47 Module: (eval) (v1.80) Line: 203 Module: ModPerl::RegistryCooker::run (v1.80) Line: 203 Module: ModPerl::RegistryCooker::default_handler (v1.80) Line: 169 Module: ModPerl::Registry::handler (v1.99) Line: 30 ***************** I'd appreciate any guidance. Thanks -- Bruno