
Hi Jerome, On Tue, Feb 17, 2004 at 09:28:29AM +0100, jerome@lemontreer.net wrote:
Many Thanks for this 1.2 great job ! I've just had a look at the demo site .
Thanks for the CSV file, a very rich idea ! More , compatible with OpenOffice ! Thanks for the forward, bounce, split options for the mails ; Thanks for the time selection in the "utilities", [...] Utilities : I looked for the "accounted time" column ! As the CSV file is a very good Idea, the accounted time column will help to get the cost of all the hot-line job . Then with Open-office or compatible, I can select , sort, sum as I want, . How can I add an "Accounted Time" Column in the CSV file ?
A good idea. I added it to the cvs. Thanks!
Jerome Le Montreer
Consultant http://jerome.lemontreer.net Tel: 04 94 38 60 05
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