The first thing I thought of was to call my ISP and have them create for me a customized distribution list called " otrs@falcon.sky-river.com" how does this sound? I have a dist list creator in my admin profile but it only supports @sky-river.com not hostname.sky-river.com, does it sound viable to have the ISP creat a special distribution list for our falcon.sky-river.com suffix? Thank you, Michael W. Belz Jr. Systems Administrator, Sky River Management (702) 336-9418 AIM: SimbaSRM -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Pim Rupert (Lemonbit) Sent: Monday, November 14, 2005 11:29 AM To: User questions and discussions about OTRS.org Subject: Re: [otrs] problems sending/receiving mail on freebsd
Your absolutely right about that PIM! My ISP does not honor falcon.sky-river.com, it does not exist. Our domain is sky-river.com though. That is why im not getting the emails, I remember in my early days with OTRS a few months ago I was getting the emails???? HMMMMM now I am not. Anyways could you send me some info on hacking the headers. Thanks.
I advice you to not hack into OTRS (I frankly don't even know which file you need to edit, although it won't be a big 'hack') as there are two other reasonable solutions for this problem. Kind regards, Pim Rupert Lemonbit Internet