Re: [otrs] Working Days and Hours

Hello, On Wed, May 31, 2006 at 05:00:48PM +0300, Bulent Oktem wrote:

Is there any way of defining different work hors and days for different quees and how?

No, that isn't possible at the moment.

I am trying to have 2 different SLA's 7x5 and 24x7.

We can implement such a feature for you. Please write to sales@otrs.com if you are interested.

Bulent oktem

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