Hi It worked fine . Thanks for the help. thanks Indrani -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org]On Behalf Of Kar, Indrani (EM, GECIS) Sent: Thursday, November 13, 2003 6:47 PM To: otrs@otrs.org Subject: [otrs] question Hi I need to have alert sent to mobile and email simultaneosly whenever a ticket is openned . I checked and found that at a time I can enter only one email address so its either the email address or the mobile pop address . Can anyone help me to get this going ? Thanks Indrani _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support oder Consulting für Ihr OTRS System? =http://www.otrs.de/