Re: [otrs] SOAP troubles

Hi Markus, On Wed, 18 Nov 2009 09:34:32 +0100, Markus Esche wrote:

Hi Arnold,

On Nov 17, 2009, at 2:05 PM, wrote:

...

Can't call method "Dispatch" on an undefined value at /opt/otrs/bin/cgi-bin/rpc-example.pl line 33. did you change the proxy URI in line 25 to your current OTRS installation?

I did change that. I decided to test it by calling the proxy URL direclty from the browser. Firefox responds with a file not found error, but I suspect this is because no output is generated by rpc.pl? If I test from lynx I see an error "lynx: Start file could not be found or is not text/html or text/plain Exiting..". I'm now at a point where I can create a new ticket via SOAP, but it gets no data (not even a TN if I look in the agent interface). PHP still gives me an error 'no element found at line 1, column 0, byte -1 at /usr/lib/perl5/XML/Parser.pm line 187'. I'm lost.... If I'm correct than the only change in OTRS is setting the SOAP user and password. I've also set these directly in the rpc.pl under $User and $Password (to be on the safe side). I'm running OTRS 2.4.5. Can someone post a small working script in PHP (preferred) or Perl, that just creates a new ticket? Thanks, Arnold.