Hi,
On 28.01.2010, at 17:17, Hery Randriamanamihaga wrote:
Being Ticket Owner/Responsible does it grant to a user "rw" on the ticket ?
kind of that, right!
Beside this there is a function that is called "RequiredLock". Views are only visible if the Agent has also locked the ticket, beside being the owner.
A responsible Agent always has full access to the ticket.
Nils Leideck
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