To whom it may concern:

 

My name is David Evens and I wanted to use the ticketing program. 

It seemed to install fine; However, after I tried to close a ticket, I get the following error:

 

No SASL mechanism found

 at /opt/otrs/Kernel/cpan-lib/Authen/SASL.pm line 62

 

Is there anything I am missing that would cause this error?

 

Thank you for any help on this issue.

 

-David