Im trying to install otrs on red hat 7.3 to a virtually hosted web account
Apache user is nobody, group nobody
Virtual Host user cert, group cert
OpenTRS user cert, group cert
i installed otrs to /home/cert/OpenTRS, and ran through the setup on the
otrs web site. however www.domain.net/otrs/ gives me 403 access errors. I
think I have my users and groups all messeg up. I 'chmod -R cert.cert
/home/cert/OpenTRS' then 'sh SetPermissions.sh /home/cert/OpenTRS cert cert
cert' but still no luck.
ServerAdmin webmaster@domain.net
DocumentRoot /home/cert/public_html
BytesLog domlogs/domain.net-bytes_log
User cert
Group cert
ServerName www.domain.net
ServerAlias www.domain.net *.www.domain.net
CustomLog domlogs/domain.net combined
ScriptAlias /cgi-bin/ /home/cert/public_html/cgi-bin/
ScriptAlias /otrs/ /home/cert/OpenTRS/bin/cgi-bin/
</VirtualHost>
does opentrs need to be run as user otrs? anyone see what im doing wrong?
Tony VanScoy
Systems Administrator
Certified Solutions Inc.
1205 Scott Street / Wilkes Barre, PA 18705
(570) 822-0789 / www.certifiedsolutionsinc.net
