I get the below error in syslog /var/log/messages file on OTRS version 3.2.5 on CentOS 6.4
Apr 23 06:25:55 otrs OTRS-CGI-10[2492]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable!
Apr 23 06:26:12 otrs OTRS-CGI-10[2114]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable!
Apr 23 06:27:14 otrs OTRS-CGI-10[2112]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable!
Apr 23 06:27:41 otrs OTRS-CGI-10[2494]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable!
Apr 23 06:27:41 otrs OTRS-CGI-10[2113]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable!
Apr 23 06:27:42 otrs OTRS-CGI-10[2113]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable!
Apr 23 06:27:42 otrs OTRS-CGI-10[2114]: [Error][Kernel::System::Crypt::SMIME::Check][Line:69]: /opt/otrs/certs/ not writable!
Edit Config Settings in Framework -> Crypt::SMIME
Reset this setting SMIME::CertPath
/opt/otrs/certs/
Default value: /etc/ssl/certs
Specifies the directory where SSL certificates are stored.
Let me know if anyone needs any additional information. Any suggestions please?