Re: Re[2]: [otrs] ticket id in the body

On Monday, July 05, 2004 8:04 AM Daniel Balan wrote:

I just set my default anser like that

and the result is:

- - - -

I did so too - it works.

I didn't told you that I am using v1.3xCVS Is there something that I should enable first in one of the config files ?

No. You might consider updateing the source code again. Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388