Hello,

 

I’m running OTRS 2.3.7 with ITSM 1.2.4. I went to go add a service through the admin interface and it errored out with the following:

 

Error: Need TypeID!

Comment:

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Traceback:

ERROR: OTRS-CGI-10 Perl: 5.10.0 OS: linux Time: Fri Nov 13 10:58:17 2009

Message: Need TypeID!

Traceback (2835):
   Module: Kernel::System::Service::ServiceAdd (v1.9) Line: 525
   Module: Kernel::Modules::AdminService::Run (v1.1) Line: 166
   Module: Kernel::System::Web::InterfaceAgent::Run (v1.34) Line: 824
   Module: ModPerl::ROOT::ModPerl::Registry::usr_share_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 47
   Module: (eval) (v1.87) Line: 204
   Module: ModPerl::RegistryCooker::run (v1.87) Line: 204
   Module: ModPerl::RegistryCooker::default_handler (v1.87) Line: 170
   Module: ModPerl::Registry::handler (v1.99) Line: 31

 

 

Does anyone know where I start to look on how to fix this?

 

 

Keith Meyer

CrystaLink, Inc.

Business Technologies

502-583-9907