SOLVED<div>I found the solution</div><div><br></div><div><a href="http://www.mail-archive.com/otrs@otrs.org/msg11385.html">http://www.mail-archive.com/otrs@otrs.org/msg11385.html</a></div><div><br></div><div>thanks<br><div>
<br><div class="gmail_quote">On Fri, Feb 4, 2011 at 7:04 PM, Francesco Pasqualini <span dir="ltr">&lt;<a href="mailto:frapas@gmail.com">frapas@gmail.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
Hi,<div>I put  the following line in Config.pm</div><div>$Self-&gt;{&#39;PostmasterDefaultQueue&#39;} = &#39;Raw&#39;;</div><div><br></div><div>But if I open a ticket by mail the ticket is created in the Postmaster queue instead of Raw.</div>

<div>What&#39;s the problem?</div><div><br></div><div>OTRS 3.0.5</div><div><br></div><div>Thanks</div>
</blockquote></div><br></div></div>