Re: [otrs] 500 Internal Server Error

9 Jun 2006

      Hi

   I also get a 500 error, this has to do with a setgid / setuid in
installer.pl (or login.pl if you install manually).

   This has something to do with the perl version and mod_perl, i  
haven´t solved it yet, maybe someone has?

-- 
Met vriendelijke groet,

Hans Scheffers
Tel. +31-6-51950805
Fax  +31-84-7180405

Jeremi Bergman schreef op 08-06-06:
...
I'm trying to insteall OTRS on my FC1 box running Cpanel.  i've
used
the RPM to install, but am getting a 500 Internal Server Error.
My
Error log states:
[Thu Jun  8 14:41:20 2006] [error] [client 206.98.128.14]
Premature end
of script headers: /opt/otrs/bin/cgi-bin/index.pl
All of my modules are isntalled correctly:
                 CGI ... ok
         Date::Pcalc ... ok
        Date::Format ... ok
                 DBI ... ok
          DBD::mysql ... ok
         Digest::MD5 ... ok
      LWP::UserAgent ... ok
          IO::Scalar ... ok
            IO::Wrap ... ok
        MIME::Base64 ... ok
         MIME::Tools ... ok
      Mail::Internet ... ok
            Net::DNS ... ok
           Net::POP3 ... ok
           Net::LDAP ... not installed! (for directory
authentication -
not required)
           Net::SMTP ... ok
        Authen::SASL ... ok
                  GD ... ok
            GD::Text ... ok
           GD::Graph ... ok
    GD::Graph::lines ... ok
     GD::Text::Align ... ok
         XML::Parser ... ok
And as far as i know my permission are set correctly:
# ls -l
total 16
drwxrwxr-x    3 nobody   nobody       1024 Jun  8 14:42 ./
drwxrwxr-x    4 nobody   nobody       1024 Jun  8 13:00
../
drwxrwxr-x    2 nobody   nobody       1024 Nov 12  2005
cpanel/
-rwxrwxr-x    1 nobody   nobody       1527 Nov 12  2005
customer.pl*
-rwxrwxr-x    1 nobody   nobody       1419 Nov 12  2005
faq.pl*
-rwxrwxr-x    1 nobody   nobody       1515 Nov 12  2005
index.pl*
-rwxrwxr-x    1 nobody   nobody       4365 Nov 12  2005
installer.pl*
-rwxrwxr-x    1 nobody   nobody       1524 Nov 12  2005
public.pl*
Any guidance would be greatly appreciated!
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