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From: Lars Monsees <l.monsees@atlantismedia.de>
To: User questions and discussions about OTRS. <otrs@otrs.org>
Sent: Thursday, 13 August, 2009 15:06:32
Subject: Re: [otrs] Bulk/batched actions

> Is there a way of batching such actions so that, for example, I could
> move all those message to the other queue with one action?

With 2.3 you have to check the box in front of each ticket (in the queue view).
With 2.4 there is a checkbox next to the button on the lower part of the queue view.

Then just click on "bulk action" (or whatever it is in English =) and select a new queue.


Lars

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