Thank you guys! This installation is a VM that came from VMware's repository and was built buy unknown. I am Linux savvy so I'll do as Steve Carr suggests and rebuild as these symptoms make no sense. I really used the VM to do some evaluation work anyway, have decided to go with OTRS and need to implement a more production-like server anyway. This cannot be that hard and the FQDN is defined in the place where all indications point; Config.pm. I do intend to restore this setup just to see if the OS had any impact on the FQDN issue (I doubt it). Thank you all! -----Original Message----- From: Nils Breunese (Lemonbit) [mailto:nils@lemonbit.nl] Sent: Wednesday, July 18, 2007 2:26 AM To: User questions and discussions about OTRS.org Subject: Re: No-one has setup the FQDN??? RE: [otrs] FQDN Not Being Set - Steven Carr wrote:
Sanson, Rick wrote:
This is properly configured with the hostname of my actual FQDN...
What is the matter here???
Pass, not too sure, have you thought about upgrading to a newer version of fedora? just incase there is some bug/issue with that particular version of fedora, not sure how many (if any) others are using FC4 for their OTRS installations.
FC5 is went EOL a couple of weeks ago, so if Rick is really still running FC4 it might be time to upgrade, yeah. Still that shouldn't keep him from setting his FQDN. I also have no idea why the change won't stick. Have you tried enabling verbose logging? Maybe the logs will show something interesting. Nils Breunese.