On Oct 10, 2016, at 12:03 PM, Christian Deligant <christian@deligant.net> wrote:---------------------------------------------------------------------I hope OTRS developers will take care of parsing the return warning of the module as we are on a stalled position:
- Net::SSLGlue::POP3 module is marked as dependency of otrs and otrs2 packages
- Net::POP3 seems to be a core module of perl...so whoever wants to fetch emails through POP3S or POP3TLS will receive complains...
Chris
Il 10/10/2016 17:51, Carlos Rodríguez ha scritto:
Hi Christian,
For sure you can just do that, I will discourage to do it, as in any update of OTRS you will have to do it again.
((enjoy))
Carlos Rodríguez
On Oct 10, 2016, at 10:49 AM, Christian Deligant <christian@deligant.net> wrote:
---------------------------------------------------------------------I simply went in line 12 of the module and commented out the warning :)
VERY dirty hack but at least now otrs is fetching the emails without complaining nor sending emails around
Chris
Il 10/10/2016 17:17, Carlos Rodríguez ha scritto:
Hi Christian,
The Daemon logs everything from the STDERR in a file, unfortunately warnings are output to the STDERR, since this warnings could be potentially an issue or indicator that something is or could be wrong, I don’t see an easy and safe way to omit them.
((enjoy))
Carlos Rodríguez
On Oct 10, 2016, at 10:05 AM, Christian Deligant <christian@deligant.net> wrote:
---------------------------------------------------------------------Thank you for your quick answer but... why is this only triggered throught the Daemon and not if I click on the link to fetch emails "now"?
I have no idea on how to uninstall Net::POP3 (actually CPAN users discourage this!) so I upgraded it to version 3.10...
Chris
Il 10/10/2016 16:51, Carlos Rodríguez ha scritto:
Hi Christian,
As far as I can see, this is as you say a warning, instead of an error, apparently you have the CPAN module 'Net::POP3’ that is incompatible with 'Net::SSLGlue’ for secure POP3 connections, as you can see from the mentioned line:
my $DONT;
BEGIN {
if (defined &Net::POP3::starttls) {
warn "using SSL support of Net::POP3 $Net::POP3::VERSION instead of SSLGlue";
$DONT = 1;
goto DONE;
}
If the Net::SSLGlue::POP3 detects Net::POP3::starttls is deactivates itself (‘$DONT =1;’) as it overwrites some Net::POP3 functions.
As a workaround, please check if is feasible to uninstall Net::POP3 in your system.
((enjoy))
Carlos Rodríguez
On Oct 10, 2016, at 8:50 AM, Christian Deligant <christian@deligant.net> wrote:
Hello,
Since I updated to otrs 5 I have the log entry every 10 minutes
There was an error executing Execute() in Kernel::System::Console::Command::Maint::PostMaster::MailAccountFetch: [Mon Oct 10 14:10:12 2016] otrs.Daemon.pl: using SSL support of Net::POP3 3.05 instead of SSLGlue at /usr/share/perl5/Net/SSLGlue/POP3.pm line 12.
I googled and found out that probably it is not an error but a notice.
Nonetheless, I would like to keep the log clean: how to avoid this line?
About the system:
Ubuntu 16.04.01 LTS
It is the only error in the log
All the accounts fetched are on POP3TLS from a server with self-signed certificate.
Thank you for your help
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