Hi,
 
I just finish installing otrs on rh8.0 and did create user/group/queue
 
I sent a test ticket and i see it in the interface but I do not receive  ticket number and no staff receive notification.
 
Perhaps I can change the ownership and the new owner receive a notification
 
By the way I have copy a lot of thing from default.pm to config.pm and I have popmaster_pop3.pl.cron running as cron job
 
Sorry for my english, I do write better in french
 
Sylvain


Sylvain Angers
Tel: (514)767-3223
sylvain_angers@yahoo.com



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