Re: [otrs] SMTP

Tom French wrote:

Something has changed, as smtp was working of sending emails to the customers.

When we send a reply to them now, we get an Error: can’t connect to 192.168.xxx.xxx: Unknown error!

Is there a place in the configs to set up the username and password for the email account we are sending thru.?

Any ideas what I should be looking for.?

You should be looking for the documentation. :o) http://doc.otrs.org/2.0/en/html/c1221.html#email-sending-smtp Can you verify SMTP is working correctly (for instance using your own mail client)? Nils Breunese.