On Monday, March 29, 2004 10:11 AM
Brendan Humphreys
I can't see anything wrong with the messages. I've now found more messages that have been automatically removed, and can't find much in common with them.
Do they all have a body? I suppose they don't.
Some do, some don't. We are seeing this happen with very innocent-looking messages. I still can't pinpoint anything in common with them Is there any way to turn this 'auto-remove' off?
Can it be you're a of bug 365 - "null attachment kills pop import script"? Upgrade to the most recent version of Kernel/System/EmailParser.pm, please, and see, if the problem still persists. Hopefully not. here it is: current CVS Head: http://cvs.otrs.org/viewcvs.cgi/otrs/Kernel/System/EmailParser.pm?rev=1. 29&content-type=text/vnd.viewcvs-markup Release 1.2.x: http://cvs.otrs.org/viewcvs.cgi/otrs/Kernel/System/EmailParser.pm?rev=1. 28.2.1&content-type=text/vnd.viewcvs-markup Regards, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388