Re: [otrs] how to view all locked tickets ?

HI, On 09.09.2009, at 18:51, Alexander Halle wrote:

I wrote:

...

I search a more convenient way to see all locked tickets.

I discovered the StatusView feature which is a bit more convenient.

But if anyone has a hint how to search only for locked, open tickets I would be glad. Any SQL statement, URL parameter or dtl modification I could build on ?

Why not a saved search. Then you can activate the search panel in the navigation bar. -- Shawn Beasley shawn@otrs.org Computers make work that one would not have without them go faster!