15 Jan
2004
15 Jan
'04
8:42 p.m.
On Thu, Jan 15, 2004 at 09:18:29PM +0100, Robert Kehl wrote:
Can't you just update the queue_id in the ticket to table to reflect the new queue ?
You can, for sure, but it's not recommended to touch the raw database when there'se no need to.
Yepp. And the GenericAgent will also add the move action to the ticket history. :)
Robert Kehl
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