Re: [otrs] Add custom fields in Customer information

11 Oct 2012


      On Oct 11, 2012, at 12:14 PM, Adrià García-Alzórriz  wrote:
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El dj 11 de 10 de 2012 a les 09:51 +0200, en/na Roy Kaldung va escriure:
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On Oct 11, 2012, at 9:21 AM, Adrià García-Alzórriz  wrote:
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Hi there,
I'm interested in adding more fields in Customer details. It can be
possible with OTRS? I think that Dynamic Fields are available only in
Tickets or Articles.
Yes, this is possible. Add as much fields as needed in the mapping definition for the customer source.
Excuse my newbie question, but I can't find where is this option.
For example, I can't add more objects in
DynamicFields::ObjectType::Registration.
Could someone tell me how could be that, or forward me to the right
chapter in documentation?
Check out http://doc.otrs.org/3.1/en/html/external-backends.html in the docs.
These options are not available via SysConfig, you have to edit Kernel/Config.pm.

-Roy

-- 
Roy Kaldung
e-mail: roy@kaldung.com