8 Dec
2009
8 Dec
'09
10:19 a.m.
Hello I want to know if the length of the tickets can be customized so that the length minimized or shortened? Secondly, i want to know the easiest way that i can get my auto response to run. I have installed the otrs-2.4.3-win-installer-2.0.4 on my laptop and using just the default settings. I need to be able to get running before i can set it up on a our exchange mail server. Please, feed me with a systematic approach since i am new to the system and make it easy to understand. Thank you. Anamoah Benjy