Re: [otrs] Show picture of customer in AgentTicketZoom

29 Nov 2012

      Hi Gerald,

That blog post really did the trick. I now have this in the CustomerUser
mapping in Config.pm (this is for LDAP, but I guess it'll work with any
backend using mapping):

     Map => [
       # note: Login, Email and CustomerID needed!
       # var, frontend, storage, shown, required, storage-type
       # [ 'UserTitle', 'Title', 'title', 1, 0, 'var' ],
       [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
       [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
       [ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
       [ 'UserLogin', 'Picture', 'sAMAccountName', 1, 1, 'var', '#">http://company.com/$Data{"UserLogin"}.jpg"></a>...

Re: [otrs] Show picture of customer in AgentTicketZoom

Lars Jørgensen