# --- Customer ---
      $Self->{'Customer::AuthModule'} = 'Kernel::System::CustomerAuth::LDAP';
      $Self->{'Customer::AuthModule::LDAP::Host'} = 'yourdomain.com';
      $Self->{'Customer::AuthModule::LDAP::BaseDN'} = 'dc=yourdomain,dc=com';
      $Self->{'Customer::AuthModule::LDAP::UID'} = 'sAMAccountName';
      $Self->{'Customer::AuthModule::LDAP::SearchUserDN'} = 'cn=avaliduser,cn=users,dc=yourdomain,dc=com';
      $Self->{'Customer::AuthModule::LDAP::SearchUserPw'} = 'avaliduserpassword';

      $Self->{CustomerUser} = {
        Module => 'Kernel::System::CustomerUser::LDAP',
        Params => {
        Host => 'yourdomain.com',
        BaseDN => 'dc=yourdomain,dc=com',
        SSCOPE => 'sub',
        UserDN =>'cn=avaliduser,cn=users,dc=yourdomain,dc=com',
        UserPw => 'avaliduserpassword',
      },

      CustomerKey => 'sAMAccountName',
      CustomerID => 'mail',
      CustomerUserListFields => ['sAMAccountName', 'cn', 'mail'],
      CustomerUserSearchFields => ['sAMAccountName', 'cn', 'mail'],
      CustomerUserSearchPrefix => '',
      CustomerUserSearchSuffix => '*',
      CustomerUserSearchListLimit => 250,
      CustomerUserPostMasterSearchFields => ['mail'],
      CustomerUserNameFields => ['givenname', 'sn'],
      Map => [
        [ 'UserFirstname', 'Firstname', 'givenname', 1, 1, 'var' ],
        [ 'UserLastname', 'Lastname', 'sn', 1, 1, 'var' ],
        [ 'UserLogin', 'Login', 'sAMAccountName', 1, 1, 'var' ],
        [ 'UserEmail', 'Email', 'mail', 1, 1, 'var' ],
        [ 'UserCustomerID', 'CustomerID', 'mail', 0, 1, 'var' ],
        [ 'UserPhone', 'Phone', 'telephonenumber', 1, 0, 'var' ],
     ],
};

On Wed, Oct 14, 2009 at 6:49 PM, Paolo Esposito <espositop2004@yahoo.it> wrote:

Hi all,
my name's Paolo and i work for a company where i try to configure ldap-authentication for windows server 2003.
I installed on a linux debian OTRS, i followed indication on a OTRS site
but, when i change the Config.pm file, i try to restart apache service
I received this error message:
[error] Global symbol "$Self" requires explicit package name at /opt/otrs//Kernel/Config.pm line 121.
the 121 line is the following:
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
Error is the same for all lines into the Config.pm file.
Can you help me about a solution of this error, for me is very important because for this error i can't use OTRS.
Thank you in advanced.
Best regards
Paolo

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