Re: [otrs] Crash of RPC calls ?

25 Jul 2014


      Thank you for that. Note that what you've provided doesn't really retrieve
tickets. (At least, not as I'me familiar with the API).


On Fri, Jul 25, 2014 at 10:02 AM, Marwan Rabbâa  wrote:
...
Thanks for reaching me.
I have effectively googled my question before asking the mailing list.
Since I have noting in the logs, the googled answers I've found was not
very helpful
2014-07-25 14:52 GMT+02:00 Gerald Young :
What have you gleaned from searching the error?
...
https://www.google.com/search?q=can%27t+use+string+as+a+hash+ref+otrs+core
On Fri, Jul 25, 2014 at 8:33 AM, Marwan Rabbâa 
wrote:
...
Hi,
I am running OTRS 3.1.21 on a debian 7. I use RPC calls to contact my
OTRS and retrieve my tickets. With my PHP I made a search
********************************************************
$client = new SoapClient(null, array('location'  =>
  "${url}/otrs/rpc.pl",
  'uri'       => "Core",
  'trace'     => 1,
  'login'     => 'XXXXXXXXXXX',
  'password'  => 'XXXXXXXXXXX',
  'style'     => SOAP_RPC,
  'use'       => SOAP_ENCODED,
));
$data = $client->__soapCall("Dispatch", array($username, $password,
  "CustomerUserObject", "CustomerSearch",
  "Search", "*",
));
********************************************************
Sometimes (it is not regular) I have a PHP soap fault.
********************************************************
Can't use string ("Core") as a HASH ref while "strict refs"
********************************************************
and no information in logs.
Has anybody meet this problem ?
Regards,
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