Hi lists,

I found that users with "NOT ALL authority" in some target group cannot see any ticket status on the dashboard though have registered as favorite services/groups.

But users with all one(and have registered as), can see it normally.

I don’t know when or from, but I found that on OTRS 4.0.13 and 4.0.14.

Is there any solution to solve?

Best regards,

Hisatoshi Onishi