Hi there,
The problem is still there, BUT the queues are refreshed during the night.
It means on Monday I modify the name of a queue
On Tuesday only I can see that change in queueview (AgentTicketQueue).
Question: is there a job that runs a refresh during the night?
I have that on both installations of OTRS (production and test ones).
It was working perfectly before (but I can not tell exactly when it brokes)
Thanks for any idea, cause I am lost on this ...
Cheers,
Philippe
-----Original Message-----
From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of otrs-request@otrs.org
Sent: lundi, 5. mars 2012 16:17
To: otrs@otrs.org
Subject: otrs Digest, Vol 42, Issue 5
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Today's Topics:
1. Re: Clean-up database after switch to ArticleStorageFS
(Steven Carr)
2. Problem of refresh in queue view (Martignier, Philippe)
----------------------------------------------------------------------
Message: 1
Date: Mon, 5 Mar 2012 14:37:00 +0000
From: Steven Carr
Anyone know what is safe to clean (read delete) out of the database after switching OTRS (3.0.11) over to ArticleStorageFS? or if there is something you can run to magically get rid of the redundant articles eating up space in the database?
Thanks
Steve