ERROR: OTRS-PM-10 Perl: 5.6.1 OS: linux Time: Fri Apr 18 20:42:49 2003 Message: No TypeID for normal found! Traceback (6798): Module: Kernel::System::Ticket::Priority::PriorityLookup Line: 49 Module: Kernel::System::Ticket::CreateTicketDB Line: 178 Module: Kernel::System::PostMaster::NewTicket::Run Line: 82 Module: Kernel::System::PostMaster::Run Line: 203 Module: /opt/otrs/bin/PostMaster.pl Line: 89 Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/System/Ticket.pm line 189. DBD::mysql::db do failed: You have an error in your SQL syntax near ' 1, 0, 1, current_timestamp, 1, current_timestamp, 1)' at line 1 at /opt/otrs/Kernel/System/DB.pm line 140. ERROR: OTRS-PM-10 Perl: 5.6.1 OS: linux Time: Fri Apr 18 20:42:49 2003 Message: You have an error in your SQL syntax near ' 1, 0, 1, current_timestamp, 1, current_timestamp, 1)' at line 1, SQL: 'INSERT INTO ticket (tn, create_time_unix, queue_id, ticket_lock_id, user_id, group_id, ticket_priority_id, ticket_state_id, ticket_answered, valid_id, create_time, create_by, change_time, change_by) VALUES ('2003041810000293', 1050712969, 2, 1, 1, 1, , 1, 0, 1, current_timestamp, 1, current_timestamp, 1)' Traceback (6798): Module: Kernel::System::Ticket::CreateTicketDB Line: 197 Module: Kernel::System::PostMaster::NewTicket::Run Line: 82 Module: Kernel::System::PostMaster::Run Line: 203 Module: /opt/otrs/bin/PostMaster.pl Line: 89 ERROR: OTRS-PM-10 Perl: 5.6.1 OS: linux Time: Fri Apr 18 20:42:49 2003 Message: create db record failed!!! Traceback (6798): Module: Kernel::System::Ticket::CreateTicketDB Line: 212 Module: Kernel::System::PostMaster::NewTicket::Run Line: 82 Module: Kernel::System::PostMaster::Run Line: 203 Module: /opt/otrs/bin/PostMaster.pl Line: 89 New Ticket created! TicketNumber: 2003041810000293 Use of uninitialized value in concatenation (.) or string at /opt/otrs/Kernel/System/PostMaster/NewTicket.pm line 98. TicketID: Priority: normal State: new ERROR: OTRS-PM-10 Perl: 5.6.1 OS: linux Time: Fri Apr 18 20:42:49 2003 Message: Need TicketID! Traceback (6798): Module: Kernel::System::Ticket::Article::CreateArticle Line: 49 Module: Kernel::System::PostMaster::NewTicket::Run Line: 105 Module: Kernel::System::PostMaster::Run Line: 203 Module: /opt/otrs/bin/PostMaster.pl Line: 89 ERROR: OTRS-PM-10 Perl: 5.6.1 OS: linux Time: Fri Apr 18 20:42:49 2003 Message: Need TicketID! Traceback (6798): Module: Kernel::System::Ticket::SetCustomerNo Line: 467 Module: Kernel::System::PostMaster::NewTicket::Run Line: 140 Module: Kernel::System::PostMaster::Run Line: 203 Module: /opt/otrs/bin/PostMaster.pl Line: 89 CustomerID: skywalker@otrs.org ERROR: OTRS-PM-10 Perl: 5.6.1 OS: linux Time: Fri Apr 18 20:42:49 2003 Message: Need TicketID! Traceback (6798): Module: Kernel::System::Ticket::State::SetState Line: 132 Module: Kernel::System::PostMaster::NewTicket::Run Line: 174 Module: Kernel::System::PostMaster::Run Line: 203 Module: /opt/otrs/bin/PostMaster.pl Line: 89 ERROR: OTRS-PM-10 Perl: 5.6.1 OS: linux Time: Fri Apr 18 20:42:49 2003 Message: Can't process email with MessageID <<20011221002814.A3599@avro>>! Please create a bug report with this email (var/spool/) on http://bugs.otrs.org/! Traceback (6798): Module: Kernel::System::PostMaster::NewTicket::Run Line: 179 Module: Kernel::System::PostMaster::Run Line: 203 Module: /opt/otrs/bin/PostMaster.pl Line: 89 ===== viktor@bekkerman.com http://www.bekkerman.com AOL ID: ViktorAtWork (9 to 5 EST) ViktorAtHome YahooID: vbekkerman ICQ: 25855469