Hello OTRS Mailing-List,

I´m looking for some feature in OTRS and if it is possible to enable something like that.

1.) I need a way to enable something like a calendar/box for upcoming server maintenance just like in the Dashboard the upcoming event box for tickets

(See attached file: otrs_feature.jpg)

2.) The second thing I´m looking for is another Filed in OTRS (like the upcoming event box) where the Agents are listed that have "on-call service" and who has which shift.

Is there a way, or has somebody already enabled features like that to maintain the overview about "working hours" and "on-call service" in the Dashboard?!

Mit freundlichen Grüßen / Kind regards
Markus Moj
IT Infrastructure & Services

TimoCom Soft- und Hardware GmbH
In der Steele 2
D-40599 Düsseldorf
Tel: +49 211 88 26 80 14
Fax: +49 211 88 26 70 14
eMail: MMoj@TimoCom.com
www.TimoCom.com
Geschäftsführer: Jens Thiermann, Gunther Matzaitis
Amtsgericht Düsseldorf, HRB 34489