Hi,

I am trying to do a database restore from an OTRS server v 2.4.4 to v 2.4.7, but I keep on getting the following error:

Error while executing this query:INSERT INTO `article_plain` (`id`,`article_id`,`body`,`create_time`,`create_by`,`change_time`,`change_by`) VALUES

Is there something I need to do with the newer database before attempting restore..?

Thanks again


Kind Regards,

Emily Flynn