If using Windows I would highly recommend using the environment provided as a base in the Windows installer. Once this is installed you can disable undesired services and/or selectively uninstall components. Is there a particular reason you need to use IIS? I am under the impression that getting IIS to support CGI is something of a pain. There are four options I can see: 1) Configure apache to run on another port, and simply link to the OTRS install on apache (http://hostname:newportnum/otrs/index.pl) - Trivial to implement 2) Configure apache to run on another port, and proxy requests to IIS for /otrs to apache. 3) Configure IIS to run on another port, and proxy requests for non-otrs paths to IIS from apache. 4) Configure IIS to invoke perl for CGI. I can provide hints on how to configure apache for each of the first three options, but can provide no insight on configuring IIS for the last three. As for MS SQL, there is a schema provided you can use to create the OTRS database in SQL Server, although minor changes may be needed. If necessary I can provide the modified schema files we are using. You will need to install a database backend package for the database; we chose to use DBD::ODBC. You can install this from the Perl Package Manager; look for ppm.bat in the perl installation. You can then configure the database to use an ODBC DSN created for use with an SQL Server database. Note also that 2.1.7 provides a major stability improvement over 2.1.6; we used the 2.1.7 source package to install the upgrade on top of the 2.1.6 binary install package. Note the schema alterations needed in the readme (VARCHAR(MAX)->TEXT). -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Shawn Beasley Sent: Wednesday, June 27, 2007 3:07 AM To: otrs@otrs.org Subject: [otrs] Re: Windows Installation Dan King schrieb:
Hi,
I am trying to install OTRS on my Windows XP Desktop. I want to use IIS and MS SQL Server though. I started off by unpacking the install file. It gives me all the files that are used to install otrs and all it's dependences but since it also installs apache and mysql I can't use it.
The I attempted to install Perl. First I looked at the PerlInstaller.bat script and noticed I would have to uncomment a few lines out so it asks me for the directory to install Perl and such. I tried running the PerlInstaller.bat script. but returned an error. It happens after copying the files, editing a bunch of text files, and cleaning out the backups. It then prints to the console
Relocating...Undefined subroutine &main::run called at PerlInstaller.bat line 163, <$reloc> line 1.
Line 163 looks as follows:
run("\@attrib", "-r", $f);
I'm not sure what is wrong with this line and why it says this. My guess is that the subroutine run is not define anywhere in the PerlInstaller.bat file.
Anyone with suggestions would be great help.
Dan King Software Developer Canadian Resident Matching Service 613.237.0075 ext. 241 (Toll free) 877.CARMS.42 171 Nepean Street, Suite 300 Ottawa, ON, CAN K2P 0B4 www.carms.ca http://www.carms.ca
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Use a linux maschine. alternitavely use a vmware appliance. based on LAMP http://www.vmware.com/vmtn/appliances/directory/591 --Shawn _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/