12 Dec
2011
12 Dec
'11
9:28 a.m.
Hello, On Dec 12, 2011, at 10:01 , Nikhil Joshi wrote:
1.No notification for agents and customers after new ticket is created in the queue.
Check Core::Sendmail settings
2.new tickets created by email are not created.
Check if cron is running And always, check the logs.