In my
effort to personalize the agent login screen I managed to get it looking pretty
good… in FireFox. I happened to check it out in IE and it’s
not right at all. I asked previously about how to place a link to the
customer login page on the agent page as well as how to get apache to serve the
OTRS customer page but haven’t gotten any answers.
Here’s
what it looks like in FireFox: http://unclebubby.dnsalias.org/public/otrs-ff.gif
Here’s
what I get in IE: http://unclebubby.dnsalias.org/public/otrs-ie.gif
Here’s
the code from /opt/otrs/Kernel/Output/HTML/Standard/Login.dtl:
<p>
<table
border="0" width="800" cellspacing="0"
cellpadding="8">
<tr>
<td width="120" class="header"> <img
src="/otrs-web/images/Standard/ocean-small.gif"> </td>
<td class="mainhead3">$Text{"Ocean Dental Trouble Ticket
System"}</td>
</tr>
</table>
<form
action="$Env{"CGIHandle"}" method="post"
enctype="application/x-www-form-urlencoded"
name="login">
<input
type="hidden" name="Action" value="Login">
<input
type="hidden" name="RequestedURL"
value="$QData{"RequestedURL"}">
<input
type="hidden" name="Lang"
value="$Env{"UserLanguage"}">
<table
border="0" cellspacing="0" cellpadding="3"
width="270">
<tr>
<td align="center"
class="singleboxhead">$Text{"Helpdesk Agent
Login"}</td>
</tr>
<tr>
[SNIP]
<!--
start footer -->
<b><center>This
is the helpdesk agent login screen.<br>
Customers,
please <a href="http://helpdesk.domain.com/otrs/customer.pl>login
here</a></center></b>
</body>
</html>
<!--
end footer -->
I really want to get the customer link between the
logo/title bar and the first login box. Any help would be appreciated.
Joe
Fusco
Network
Manager
Ocean
Dental Corporate Headquarters
206
W. 6th
Ph:
405.707.0600
Fax:
405.707.0601
Cell:
405.612.8040
Email:
joe.fusco@oceandental.net
Customer
Service: The state of voluntary subjection to a customer, the condition
of being bound to service.
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