Re: [otrs] Use stored responses when creating a new email ticket

Use FAQs -----Original Message----- From: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] On Behalf Of Chris Williams Sent: Saturday, June 14, 2008 2:11 AM To: otrs@otrs.org Subject: [otrs] Use stored responses when creating a new email ticket Is there a way to use the stored responses when creating a new email ticket? They only seem to appear when replying to an email ticket that is already created. Thanks, Chris _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/