why not using search tool inside otrs (http://otrs/otrs/index.pl?Action=AgentTicketSearch)

then, if you make an export to csv you can do what you want.

2014-02-27 8:23 GMT+01:00 Darshak Modi <darshak.modi@elitecore.com>:

Hi All,

I can see multiple ticket state in the table. I want to find last state, for some tickets 2 states at same time.
My goal is to find Open/Pending/New ticket on that day.

Say tickets till 25th.

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