8 Aug
2002
8 Aug
'02
10:55 p.m.
Hi Stephen, On Thu, Aug 08, 2002 at 04:32:17PM -0400, Stephen Morin wrote:
Thanks Stefan, upgrading to beta 7 fixed the SQL syntax problem, and sure enough I had not configured the auto-response for the queue properly.
And take care, that "default closed -> new ticket" is not a normal "auto relpy" for new tickets. It`s a reply for a follow up of a closed ticket which can`t be reopened. Use "default reply" as auto reply for new tickets.
Once again, thanks.
- Stephen Morin
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl